I generally don’t do negative reviews, but after so much of frustration and dejection I thought of making you aware about the online fraud named ‘Bookadda.’
Since past few years I have been purchasing all my books online. Initially there was only one store: Flipkart, but gradually the options increased.
Purchase one: Lesson not learnt
Upon a friend’s recommendation I ordered a book from Bookadda. The promised delivery time was 8 to 14 days. When I din’t hear from them for the next fifteen days, I dropped an email asking about my order. They replied that it was an imported edition hence processing was taking time, and promised to deliver the book in coming 4-5 days. One more week passed, and I heard nothing from them. Again I wrote them asking about the status. To this they replied that the product was trapped with the customs department, and shall be delivered by the coming weekend.
After few more weeks of waiting, I finally got the book – two months since I placed the order. That too in a poor condition. Few pages were torn, and the binding was too loose to hold the pages together.
Second purchase: God, what an idiot I’m
I was getting a book at its lowest price at Bookadda, and thought of giving them a second try. This time the promised delivery time was 4-6 days. I placed an order on 22nd October (transection id: 1354136120833; for the Bookadda people if they happen to read this, of which I’m sure, they won’t). After many emails & phone calls, they confirmed that they’ve dispatched my order on 25th October 2012, which I’ve not received till date. Even the tracking id they’ve provided is not a valid one.
So, what do I do now?
I’m sure there are many happy Bookadda customers out there, and that is why their Facebook page has more than hundred thousand likes. But if you ask me, I would never ever dare buy books from Bookadda, neither will I recommend it to anyone. They might have the largest collection at lowest prices, but they definitely are not doing it in an ethical and right way.
So bye bye Bookadda. I wish you guys read this review and try to improve upon your pathetic system.
Finally received the book on 09th November in a very good condition. Maybe they have read the review. Anyways, I’m not changing my mind. Bye bye Bookadda!